Software Makes Upgrading Remote Devices A Simple Task

The task of upgrading remote devices is made simple with GoAhead FieldUpgrader 2.0, an application that is said to substantially reduce device manufacturer support load and costs by automating the upgrade process for software hidden inside devices. By enabling devices such as cell phones, modems, and photocopiers to manage themselves from the inside, manufacturers can reduce their support costs, lower the risks involved in shipping new devices, and increase market attractiveness of their devices. Reporting provided by the application also allows manufacturers to analyze the update cycle and recognize issues that can be used to enhance customer satisfaction and reduce operating costs. The product includes several key features enabling manufacturers to rapidly develop and deploy smart devices, including security, scalability, and a straightforward development environment.