Digital Controller IC Minimizes Field Returns Using “Black Box” Tool And Online Diagnostics (.pdf download)

Feb. 26, 2015
“Black Box” diagnostics use advanced digital controllers, providing an opportunity to revolutionize failure analysis of customer returns by improving the accuracy of failure information and reducing turn-around time of failure diagnostics.

Power supply companies can borrow a concept from the aircraft industry for a “Black Box” that monitors operation and stores that data for review if there is a failure. This concept would aid failure analysis for field returns that can be costly in both time and money to the companies and their customers, and the added time-pressure to diagnose and report a comprehensive failure analysis can further strain the vendor-customer relationship. Having the proper failure diagnostic tools to quickly debug and resolve the issue can mean the difference between success and failure of the product. You can configure .........

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