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Arrow: Service Is The Answer

Distributors continue to improve their service offerings, and Arrow Electronics is no exception. Providing solutions at every phase of a customer’s design cycle remains a key goal for this global distributor of electronic components and computing solutions.

“Based on the evolving needs of our customers, we are well equipped to assist in every phase of their design, from new product introduction through end-of-life,” says Peter Kong, president of Arrow Global Components.

“For example, we have developed better, more sophisticated coordination with our suppliers to work together to provide solutions for our customers,” Kong says. “We have also invested in our engineering resources. Today, we have more than 1000 engineers globally to support the design and engineering needs of our customers.”

Arrow Electronics ranked second in Source ESB’s 2011 Top Distributors report, with global sales of $18.7 billion.

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